By using our services, you represent that you have reached the age of majority applicable in your place of residence or otherwise have the legal authority required to use the services.

When placing an order or creating an account, you may be asked for information such as your name, email, billing details, shipping information, and payment information. Information you provide should be accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.

We aim to present product descriptions, images, specifications, and other information as accurately as reasonably possible.

Product colors and appearance may vary slightly depending on your screen, device settings, lighting, or other display conditions.

Product availability, specifications, packaging, descriptions, and pricing may be updated when appropriate. We may discontinue products or limit availability where reasonably necessary.

Submitting an order represents an offer to purchase the selected products. An order is subject to payment authorization, availability, and acceptance.

If we cannot accept or fulfill an order, we may contact you using the email address, telephone number, or other contact information supplied with the order.

Store transactions are processed in United States Dollars (USD). The price applicable to your purchase is the price displayed when the order is submitted, subject to applicable taxes, shipping charges, or other charges disclosed during checkout.

Promotions, discounts, product prices, and availability may change from time to time. Any additional terms presented with a promotion will apply to that promotion.

You are responsible for providing accurate billing and payment information and for having authorization to use the selected payment method.

Orders are generally prepared within 2–4 business days. During high-volume or holiday periods, processing may require up to 5 business days.

A flat shipping charge of $5.99 per order applies under our current standard shipping policy.

Delivery periods are estimates rather than guaranteed arrival dates. If tracking has not updated for an extended period or a shipment appears lost, contact us at service@zyrovina.com with your order number so we can review the shipment and provide an appropriate resolution.

Eligible products may be submitted for return within 30 calendar days after delivery, subject to the conditions stated in our Return & Refund Policy.

Please contact us before returning merchandise. Approved return requests will receive the appropriate return destination and instructions.

Website content associated with Zyrovina™, including applicable branding, text, graphics, product imagery, layouts, designs, and other materials, may be protected by intellectual property laws and rights belonging to us or applicable licensors.

Unless permission is granted or applicable law provides otherwise, website materials may not be reproduced, distributed, republished, commercially exploited, or used to create unauthorized derivative materials.

Certain website features, payment functions, tools, integrations, or links may be provided by independent third parties.

When you use an independent third-party service, its own terms, privacy practices, and policies may apply. Please review those terms before using the applicable service.

Our online store is powered by Shopify, which provides technology that enables us to operate portions of our online commerce services.

Purchases made through the Zyrovina™ store are transactions with the store operator, Beijing Yuanqi Technology Co., Ltd., rather than purchases from Shopify.

Shopify may process certain information as necessary to provide its platform and related services. Applicable data practices are addressed in our Privacy Policy and relevant third-party privacy notices.

Personal information collected through our services is handled according to our Privacy Policy and applicable privacy requirements.

Information may also be processed by service providers involved in operating the store, processing payments, fulfilling orders, delivering products, preventing fraud, or providing other necessary services.

If you voluntarily submit reviews, suggestions, ideas, comments, or other feedback, you represent that you have the right to provide that content and that it does not violate applicable law or the rights of another person.

We may use legitimate feedback in connection with operating, improving, and presenting our services, subject to applicable law and our privacy practices.

Occasionally, website information may contain a typographical error, inaccurate detail, or omission relating to products, prices, promotions, availability, shipping, or other store information.

We may correct inaccurate information and update relevant website content when necessary. Where an error materially affects an order, we will handle the matter in accordance with applicable law and our relevant store policies.

Our website and services may only be used for lawful purposes. You must not misuse the website in a way that harms other users, interferes with store operations, compromises security, or violates the rights of another person or organization.

Access to certain services may be restricted, suspended, or terminated where reasonably necessary, including in response to material violations of these Terms, unlawful conduct, fraud, security concerns, or misuse of the website.

Provisions that by their nature should continue after termination will remain effective to the extent permitted by applicable law.

To the extent permitted by applicable law, website services and information are provided on an “as available” basis. We do not guarantee that website access will always be uninterrupted, error-free, or continuously available.

Nothing in these Terms excludes warranties, guarantees, consumer rights, or other protections that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, liability arising from the use of our website, services, or products may be limited where legally permissible.

These Terms do not exclude or restrict liability where doing so would be prohibited by applicable law, nor do they remove mandatory consumer rights.

To the extent permitted by applicable law, you may be responsible for losses or claims resulting from your material violation of these Terms, unlawful use of the services, or infringement of another party's rights.

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A failure to enforce a particular provision on one occasion does not automatically waive the right to enforce it later.

These Terms, together with applicable policies and other terms presented through the store, form the agreement governing your use of our services.

Rights or obligations under these Terms may only be transferred where permitted by these Terms and applicable law.

These Terms and your use of our services are subject to applicable laws and regulations. Nothing in these Terms is intended to remove mandatory consumer protections or rights that apply to you based on applicable law.

We may revise these Terms when necessary to reflect changes to our services, business practices, policies, technology, or legal requirements.

The current version will be posted on this page. Where required by applicable law, material changes will be communicated through an appropriate notice.

Questions about these Terms of Service may be sent to our customer support team.